19Health and wellbeing• Access to the Riverstone Wellbeing services, including the Wellbeing team comprisingof Wellbeing Ambassadors and Fitness instructors• An annual wellbeing conversation with the Riverstone Wellbeing team, with apersonalised health and 昀椀tness plan• Supporting residents to access all aspects of healthcare such as GPs, physiotherapyand hospital careManagement••••••••••••Twice a week bin collections from your apartmentHousekeeping services for the communal areasExternal apartment window cleaning serviceProfessional landscaping and gardeningUpkeep and testing of all lifts, plant, electrical installations, 昀椀re and life safety systemsand other equipment in the communal areas, such as smoke detectors, 昀椀re alarmsand extinguishersUtilities costs for the communal areasWi-Fi internet access in each apartment as well as in communal areasBuildings insurance, public liability insurance and employers’ liability insuranceEstate service charge payments. We make these to our landlord for the upkeep of thecommon areas of the wider estate in which Riverstone Kensington is locatedManagement fees for Riverstone’s head o昀케ce support servicesCarrying out Disclosure and Barring Service checks on all Riverstone employeesTraining for on-site teamIf we’re ever unable to provide a service covered by the Membership Fee, we wouldalways let you know and aim to make other arrangements.
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