All you need to know - Riverstone Fulham - Flipbook - Page 17
16
• Access to all the amenities at our other Riverstone locations as part of the Riverstone Club
• Access to the Riverstone Wellbeing services, including the Forever Curious programme
• Staffing of the residents’ Club Room
Health and wellbeing
• An on-site management team responsible for residents wellbeing, safety and security
as well as estate upkeep and presentation
• The Riverstone Wellbeing team, comprised of the Wellbeing Ambassador, Fitness
Instructor and Community Manager
• Access to a registered care manager from The Good Care Group at Riverstone
• An annual wellbeing conversation with the Riverstone Wellbeing team
• Supporting residents to access all aspects of healthcare such as GPs, physiotherapy
and hospital care
• Regular bin emptying
• Housekeeping services for the communal areas
• External apartment window cleaning service
• Professional landscaping and gardening
• Emergency call system, estate management system, and building management
system installed. We do this to make sure Riverstone is a safe and secure place for
residents to live
• A resident portal where residents can make reservations, ask us questions and provide
feedback. Residents can also arrange deliveries and receive information about events
and promotions at Riverstone Kensington
Management
• Upkeep and testing of all lifts, plant, electrical installations, fire and life safety systems
and other equipment in the communal areas. For example, smoke detectors, fire
alarms and extinguishers
• Utilities costs for the communal areas
• Wi-Fi internet access in each apartment as well as in communal areas
• Buildings insurance, public liability insurance and employers’ liability insurance
• Estate service charge payments. We make these to our landlord for the upkeep of the
common areas of the wider estate in which Riverstone Kensington is located
• Management fees for Riverstone’s head office support services, including human
resources, finance and legal
