ID-5184 Wonca Abstracts supplement A-K 13-10-23 - Flipbook - Page 84
WONCA 2023 Supplement 1: WONCA 2023 abstracts (A–K)
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Empowering healthcare workers through a hospital’s
universal healthcare initiative program (EHQUIP)
A/Prof MA Teresa Tricia Bautista, Dr Charlene Santos-Bartolome1, Vanessa Bingco
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Quirino Memorial Medical Center
Background
The devolution of the Philippines’ healthcare system caused fragmentation and burden to health
facilities and providers. The referral system remained unreliable. Consequently, patients received
suboptimal services, particularly those in far-flung areas. There were perceived competency gaps in
patient care among health providers in the grassroots.
Objective
An educational series, called EHQUIP, was developed and implemented to provide standardised
management of patients across different levels of care to deliver the best quality health outcomes
through capability building on learning and development.
Methodology
In the midst of the pandemic, a tertiary hospital conducted an educational needs assessment of
healthcare workers from primary hospitals in a nearby province, a perennial source of referrals.
Linkages were established, and a series of multidisciplinary topics was curated, focusing on the
enhancement of primary care management.
Participants were a mix of physicians, nurses and midwives. A wealth of practical tools and strategies
for streamlining processes were shared, ranging from best clinical practices to administrative
processes using innovative and interactive platforms.
Outcome
These regular engagements transformed the services of the participating primary hospitals within
the service delivery network. Upskilling led to enhanced primary care management. Referral systems
became more streamlined, leading to better patient outcomes. Others established innovations in their
respective clinical settings, producing breakthroughs.
Conclusion
The EHQUIP series in its third year continually bridges the service delivery gap, resulting in improved
accessibility, quality and efficiency of healthcare services.
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