PyroNovelties-2024Catalog (1) - Flipbook - Page 20
TERMS & CONDITIONS
ORDER MINIMUM
ALL ORDERS FROM THE 2024 CATALOG MUST HAVE A STOCK PRODUCT MINIMUM OF $500.00, EXCLUDING SHIPPING
CHARGES & CUSTOM ORDERS. IF YOU HAVE PLACED A WHOLESALE ORDER DURING THE 2024 SEASON, THE REORDER
MINIMUM IS $250. If you would prefer to purchase items individually or don’t meet these minimum requirements, you may place
your order via our Retail Online Store at www.pyronovelties.com.
We have a Wholesale Online Store and the same requirements apply, although each order placed online
will have a $500 minimum. If you prefer to order online, please go to the “Buy Wholesale” section of our
website or www.pyronoveltieswholesale.com.
PAYMENT OPTIONS
Prepayment is required for all orders. We accept payments via company check, money order or credit card (Visa, Mastercard,
Discover & American Express). Checks must clear the bank prior to shipment of your order. Terms are available for established
customers upon request, and only after our approval of a completed credit application. A 4% surcharge will be assessed on all
past due invoices for each 30 day period payment is delinquent. We have discontinued all COD shipments.
PRICING
Every effort is made to keep our wholesale prices as low as possible. All prices are subject to change without notice. Formal
quotes will be supplied prior to the production of all custom items. Shipping charges will be added to wholesale orders, including
insurance. If you prepay your order by credit card, your actual shipping charges will be included with your order total and
charged to your credit card along with your merchandise. If you prepay your order with a check, you will receive an invoice for
the actual shipping charges as a packing slip with your order. Prompt payment of all invoices is greatly appreciated.
RETURNS
All products are guaranteed to be free of manufacturing defects. If you have a problem or discrepancy with an order, please
contact us immediately. Merchandise may not be returned without prior authorization, and all claims must be made within 72
hours of receipt of goods. Any order refused or returned is subject to a 20% restocking fee in addition to any shipping charges
incurred. No merchandise will be accepted after 30 days from invoice date.
SHIPPING
* FREE SHIPPING CREDIT (UP TO 5% OF THE ORDER TOTAL) EXTENDED FOR ALL WHOLESALE ORDERS OF $2,500+!! Most
products pictured on pages 2-15 in this catalog are stock items, and will be shipped upon receipt of your order. Custom apparel
and promotional product orders have a variety of production times depending on the product ordered but generally take 2 weeks.
Wholesale orders will be shipped via UPS Ground, unless otherwise requested, and shipping charges will include insurance. All
stock orders are FOB Lenexa, KS. * Free shipping applies to orders shipped within the Continental U.S. only and shipping
charges must not exceed 5% of the merchandise total. Shipping exceeding 5% of the merchandise total will be added to the invoice.
ARTWORK
Production ready artwork is required for all custom orders. We will make sure that your art is sized according to the dimensions
required for the item you are purchasing. If you need assistance in creating your logo or design, we can create the artwork for
you. Art charges are billed at $50.00 per hour. In most cases, supplier set-up charges are for initial orders only, and will not be
required upon reorders. Your artwork will be kept on 昀椀le for future production at no charge. When placing custom orders, please
call to discuss potential set-up charges prior to sending us your order with prepayment.
HOURS (Central Time)
Monday – Thursday, 8:30 a.m. – 4:00 p.m.
Friday 8:30am – Noon
PYRO NOVELTIES, INC.
11384 Strang Line Rd. Lenexa, KS 66215-4041
(800) 552-3499 (913) 469-8883 FAX (913) 469-8885
sales@pyronovelties.com www.pyronovelties.com
