Once the EMIS was in place and providing benefits,organizations with top management buy-in tended toreceive stable funding for their MBCx process yearto year. In other organizations, the cost of MBCx andthe EMIS software needed to be justified annually.One organization created a detailed business casedocumenting the degradation of savings in theirportfolio after EBCx and the resulting benefits whenMBCx processes were used (Gregory 2015).Figure 14 illustrates three different areas of supportthat owners may obtain from service providers. Themost limited support for in-house staff is installationsupport from EMIS vendors or service providers, andmost often this level is included in the product basecost. Additional support in prioritizing and reviewingthe output of the EMIS can be provided by EMISvendors or MBCx service providers. The highest levelof assistance includes on-the-ground implementationsupport for corrective actions and verification ofsavings by an MBCx service provider.This expansion in services offers potential toincrease access to the technology and its associatedbenefits for a new class of owners who otherwise maynot be using it due to the lack of in-house staff time orexpertise to implement an MBCx process.4. EMIS PRODUCT AND SERVICE TRENDSEMIS achievable for building owners that do not havelarge in-house facility teams. Some service providersare national organizations, but most are likely to serveregional markets, as they are the outgrowth of regionalengineering firms.Once established across a portfolio, FDD faultalerts can number in the hundreds or even thousands,therefore there is the need to filter and prioritize.While numerous FDDMany owners value thesoftware platformsrole of MBCx servicehave built-in estimationproviders in highlighting of the energy cost ofthe most importanteach fault to use as ameasures for immediatemeans of prioritization,action and diagnosingmany owners value therole of MBCx servicethe root cause of faultsproviders in highlightingthe most important measures for immediate actionand diagnosing the root cause of faults. In somecases, the owner might seldom access their EMISdirectly, only reviewing the service provider’s summaryreports. FDD users were most active in implementingfindings when they had support from MBCx serviceproviders in analyzing and prioritizing faults, and whena routine process was in place for following up onfaults with operations teams.FIGURE 14: Support options for the ongoing use of EMISEMIS Installation andCommissioningIntegrate data from avariety of sourcesCheck data qualityDevelop diagnostic rulesConfigure EMIS userinterfaceOngoing EMIS DataReviewPrioritze findingsReview BAS data todetermine root causeDevelop summary reportsand action plansCorrective Action andVerificationTroubleshoot isses onsiteTrack corrective actionsVerifty faults have beencorrectedEstimate energy and costsavingsIncreasing levels of support from MBCx service providers to operations staffBerkeley Lab | Proving the Business Case for Building Analytics33
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