CNA 2022-25 vFINAL 09202022 MASTER COPY - Flipbook - Page 130
Figure A1: Please choose the top 5 barriers
to access to services
COMMUNITY PARTNER SURVEY (N=57)
0%
10%
20%
30%
40%
50%
60%
70%
80%
Transportation, e.g. lack of public transit, expense of
privately owned car
Inadequate capacity of mental health services
Lack of coordination among services
Income eligibility that's too low to serve all people that
need services
Poor or no access to high-speed internet
Not enough advocates & navigators to help people deal
with the complexity of systems
Inadequate capacity of medical services (e.g. shortage of
PCPs)
Long waiting lists
Overly complex application and re-determination processes
High cost of medical care
Slow or no response to requests for help from staff who
manage or control access to services
Inadequate capacity of substance misuse treatment and
recovery support
High cost of dental care
Low quality of customer service
High cost of mental health care
Language barriers
Immigration concerns
Pro Action of Steuben and Yates, Inc. Community Needs Assessment 2022 – 2025
Page 130 of 162
