CNA 2022-25 vFINAL 09202022 MASTER COPY - Flipbook - Page 129
address digital access from their own angle. For instance, housing authorities could wire all
apartments and make internet service part of rent. Social services could screen for all aspects of digital
access, help people problem-solve, and identify sources of funding to pay for what is needed (or raise
it ourselves). Medical providers could also do routine digital access screening and refer to a social
service agency to help, or direct some of their resources to patient connectivity or building out
affordable broadband for all. Senior Centers and home care agencies could offer classes in digital
literacy.
VI.
RESOURCES AND SERVICE CAPACITY TO MEET COMMUNITY NEEDS
A. Barriers to Accessing Services
In the Community Partner Survey, we asked respondents to choose the five biggest barriers to access
services from among a long list of 15 possibilities, with the option to write in other answers. As shown in
Figure A1; transportation topped the chart by a significant margin, seconded by the inadequate capacity
of mental health services. In third, fourth, and fifth positions respectively were
