PILOT Web LCA-ActivityPack for Flip Book - Flipbook - Page 21
Activity 3
ROLE PLAY : BOOKING ACCOMMODATION
WORK SITUATION
Your team has travelled abroad for a work trip,
and the team is driving to your destination. You
were held up earlier, and now it is getting late and
you need to book accommodation to stop for the
night. Sat nav shows that there are suitable hotels
nearby. You are chosen to be the person to make
the phone call because you have studied the local
language. Luckily the receptionist speaks a little
English, but there are some details you need to
communicate in the foreign language.
>
Find the correct words and use them to record a role
play phone call to book four single rooms for one night
RESOURCES REQUIRED
Pen
SKILLS LEARNING OUTCOME:
You will be able to make a phone call to book
accommodation and use your language skills to
communicate
SKILLS LEARNING OUTCOME:
You will adapt behaviours to suit a work context and
to enhance interactions. You will employ effective
problem solving
You will avail of opportunities & career experiences
to develop your own potential
Hello,
How may I help you?
YOU
I would like to book
4 single rooms
How many nights?
YOU
One night
When?
YOU
Tonight
YOU
Do you have parking?
Yes we have parking
YOU
Is breakfast included?
What time?
Yes.
Between 7am and 1 pm
SELF ASSESSMENT: Can-Do Descriptors - tick!
KEY SKILLS
I can: Book accommodation in the target language
> Effectively interacting with others
I can: Understand words and phrases relating to
booking accommodation
> Developing and growing throughout life
I can: Conduct a phone conversation in my target language
> Developing self-esteem
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