Pertemps Insourcing Brochure - Flipbook - Page 7
EVALUATION
Conclude this phase of the service
and assess long-term requirements.
Conduct a post-service review to assess
KPIs and client satisfaction, then report
on backlog reduction, service quality,
and patient feedback. Discuss ongoing
support or future insourcing needs
based on performance.
MONITORING
Deliver services while
monitoring performance.
The service will provide daily clinical
care as scheduled, monitor KPIs and
satisfaction, ensure data compliance,
and optimise operations based on
real-time feedback.