EVALUATIONConclude this phase of the serviceand assess long-term requirements.Conduct a post-service review to assessKPIs and client satisfaction, then reporton backlog reduction, service quality,and patient feedback. Discuss ongoingsupport or future insourcing needsbased on performance.MONITORINGDeliver services whilemonitoring performance.The service will provide daily clinicalcare as scheduled, monitor KPIs andsatisfaction, ensure data compliance,and optimise operations based onreal-time feedback.
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