People-Manager-Playbook - Flipbook - Page 4
Contents
Manager effectiveness matters ................................................... 6
Gallup microeconomic path......................................................... 7
An interview with Luke McKeever .............................................. 8
Behaviours we value ..................................................................... 10
Introduction to management rituals ........................................... 19
Rituals and activity schedule ....................................................... 20
Why are habits great for me as a people manager? ................. 24
Building people manager habits, not just skills ......................... 26
Habit 8how to9: Think TIO in every interaction .......................... 32
The TIO employee experience .................................................... 34
Habit 8how to9: Enabling a high performance environment ...... 36
Habit 8how to9: Effective 1:1s ........................................................ 38
Habit 8how to9: Performance coaching ....................................... 40
Habit 8how to9: Effective feedback: giving and receiving......... 42
Summary and other resources .................................................... 46
