PCHY0011 PH Aged Care Catalogue FA (V2) - Flipbook - Page 56
NO Quibbles – Our pledge to you!
CUSTOMER EXPERIENCE
At Paci昀椀c Hygiene, our top priority is ensuring an unparalleled customer experience.
With a keen focus on continuous improvement, we take every opportunity to optimise
and re昀椀ne our operations. Any glitches, be they order inaccuracies or product
昀氀aws, serve as stepping stones to bettering our services. We deeply value the faith
our customers place in us and strive to fortify that trust by swiftly resolving any
concerns raised.
QUALITY ASSURED
We go above and beyond to ensure our dispensers perform to their utmost
capabilities. If an issue is reported, our diligent team springs into action, thoroughly
investigating and promptly delivering a replacement, entirely at our expense.
We’re committed to maintaining an impeccable standard of product quality,
fostering robust trust with our customers.
PARTNER RELATIONSHIP
Our partnerships with distribution allies are equally valued. Should they report
any customer complaints, we quickly step in, recti昀椀ying the situation, and o昀昀ering
compensation without a second thought. This proactive approach allows our partners
to focus on what they do best, knowing they can always rely on us to handle and
arising issues with utmost care.
TRUST AND RELIABILITY
Ultimately, we aim to convey a message of trust and reliability to our partners.
Standing by our products, we assume full responsibility for any mishaps, eliminating
the need for further explanations. We don’t just sell products – we provide solutions,
ensuring satisfaction and peace of mind at every step of the way.
This is our NO Quibbles Guarantee!
January 2024 Aged Care Product Catalogue
56
orders.nz@paci昀椀chygiene.com and 0800 354 800
