NCC Best Practice Guidance 03.2023 - Flipbook - Page 22
NCC BEST PRACTICE GUIDANCE
For Holiday Parks with
Holiday Caravans/Holiday Lodges
in Private Ownership
4. HANDOVER OF YOUR HOLIDAY CARAVAN/HOLIDAY LODGE – continued
4.3 HANDOVER OF NEW HOLIDAY CARAVANS/LODGES
STANDARD
GUIDANCE FOR HOLIDAY PARK
This is what the park owner/operator should
OWNERS/OPERATORS
do for you the holiday caravan/holiday lodge
This is what the park owner/operator should
owner
follow to meet the Standard opposite
At the point of handover, park owners/operators
You should ensure that the warranty
will give you the manufacturer’s holiday
document for a new holiday caravan/holiday
caravan/holiday lodge handbook and the
lodge is passed to the owner. Where possible,
manufacturer’s holiday caravan/holiday lodge
you will transfer the unexpired portion of any
warranty document and draw your attention to
manufacturer’s new holiday caravan/holiday
its main provisions.
lodge warranty to a subsequent owner at no
cost to the new owner. Where repair work
Park owners/operators will not charge you for
is required under the warranty it may be
repairs covered by a manufacturer’s warranty.
carried out by the holiday caravan/holiday
lodge manufacturer or their authorised
representative. A repairer who has not
been authorised by the manufacturer may
not carry out work as the warranty may be
invalidated if this happens.
In the event that a holiday caravan/holiday
lodge is unusable for an extended period
to fix warranty faults, you will ask the
manufacturer to extend the warranty period.
A holiday caravan/holiday lodge owner’s
consumer rights must not be affected.
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