NCC Best Practice Guidance 03.2023 - Flipbook - Page 18
NCC BEST PRACTICE GUIDANCE
For Holiday Parks with
Holiday Caravans/Holiday Lodges
in Private Ownership
3. COMBINED PURCHASE AND LICENCE AGREEMENT (THE AGREEMENT)
3.2 COOLING-OFF PERIOD
STANDARD
GUIDANCE FOR HOLIDAY PARK
This is what the park owner/operator should
OWNERS/OPERATORS
do for you the holiday caravan/holiday lodge
This is what the park owner/operator should
owner
follow to meet the Standard opposite
Park owners/operators will provide you with a
Your Combined Purchase and Licence
14 calendar day cooling-off period, starting from
Agreement should include all relevant
the date of the order, during which time the
cancellation information. When a contract
Combined Purchase and Licence Agreement
is signed you will give the prospective owner
can be cancelled without any penalty. In the
a “Notice of Right to Cancel” which permits
case of an off-plan purchase, a longer cooling-
them to cancel, free of penalty, within
off period may be agreed between you and the
14 calendar days from the date of signing.
park owner/operator.
Where the prospective owner wishes the
contract to begin before the end of the
Park owners/operators who enter into off-
14-day cancellation period you should obtain
premises or distance contracts will provide
confirmation of that request in writing.
cooling-off periods and cancellation
information required by the Consumer
If you enter into off-premises or distance
Contracts (Information, Cancellation and
contracts, as defined in the Consumer
Additional Charges) Regulations 2013.
Contracts (Information, Cancellation
and Additional Charges) Regulations
2013, you should include the information
and cancellation rights required by the
Regulations.
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