Canada's Top 100 Employers (2025) Magazine - Flipbook - Page 30
30
( 2025 )
SPONSOR CONTENT
Collaboration and respect are Fidelity cornerstones
I
n 2018, Riddhi Hathi was a
new college graduate looking
for opportunities in computer
systems technology. Aware
that Fidelity Canada was a wellknown name in financial services,
with headquarters in Toronto and
regional offices across the country,
she reviewed the company’s website
– and liked what she found. “It said
don’t follow the crowd, and take
intelligent risks,” she says. “I knew
this was a company I wanted to work
for.”
“Every day offers a chance to
learn, and exceptional work is
always celebrated.”
— Riddhi Hathi
Network Administrator
Fidelity Canada businesses are
privately owned, primarily featuring
a wide range of mutual funds and
exchange-traded funds for financial
advisors and investors. Hathi joined
as an information technology support analyst, was soon promoted to
a desktop services technician and is
now a network administrator. “Every
day offers a chance to learn, and exceptional work is always celebrated,”
she says.
Learning and development are
ingrained in Fidelity’s culture. “We
provide training to everyone, from
co-op students to our senior management team,” says Diana Godfrey,
senior vice president of human
resources and corporate affairs. “We
strive to create engaging experiences
inside Fidelity that inspire employees to build their careers here.”
Hathi also liked what she read on
Fidelity’s website about its diversity,
equity and inclusion (DEI) initiatives. She’s a member of the Women’s
Leadership Group, one of five
employee resource groups, and it has
supported her professional growth
and development. “When I network,
it helps with my soft skills, like being
an active listener and improving my
communication,” she says.
Though Hathi works in a traditionally male-heavy field, she notes
that there are inspiring women in
many roles across Fidelity, and the
larger team is very diverse and
inclusive. “You’re hired based on
your credentials and skills, and
I’m always fully supported,” she
says. “Everyone is treated fairly
and feels part of the progress of the
organization.”
That support comes in the form of
management’s guidance and confidence in Hathi to help her navigate
challenges, and leadership trusting
her to step into larger roles. She has
also attended career-development
workshops and earned new certifications for her administrator position.
Fidelity’s values – integrity and
trust – are the foundation of their
culture. “Our goal is to ensure that
we support and are connected to
the communities where we live
and operate,” says Godfrey. “We’re
blessed that we work in one of the
most culturally diverse cities in the
world, and that’s reflected in our
workforce.”
The employee resource groups
– Black and Latin; Asian; Different
Abilities; Women’s Leadership; and
LGBTQ2S+ – help Fidelity better
understand those communities.
“When it comes to DEI, we do what’s
right for us, our communities and
Build a career
you feel proud of
careers.fidelity.ca
Employees at Fidelity Canada have access to many learning and
development resources, including a mentorship program.
our clients,” says Godfrey. “We are an
organization that is charting our own
course in this area, and it’s working.”
Fidelity’s hybrid work model,
called “dynamic working,” is also
resonating with employees and their
need for flexibility and work-life
balance. While Hathi enjoys working
at home a couple of days a week,
she gets “socially recharged” when
she’s at the office. Open concept
workspaces allow for optimal
collaboration.
As part of Fidelity's subsidized
cafe, the free on-site barista is one
$
5,000
mental health practitioner benefit
of the employees’ favourite office
amenities. “I love my cappuccino in
the morning, and a masala chai tea
when I need a break from caffeine,”
says Hathi. “I enjoy connecting with
my colleagues in our new corporate
cafe to learn more about them on a
personal level.”
Collaboration is something
everyone strives for at Fidelity. “I’ve
never heard anyone say that someone works ‘for’ them,” says Hathi.
“Instead, they say that someone
works ‘with’ them. People are always
ready to help and are so humble.” ¢
$
10,000
maximum tuition subsidies