BC's Top Employers (2025) Magazine - Flipbook - Page 52
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BC’S TOP EMPLOYERS (2025)
Interior Health fosters a people-centred culture
W
hen Tania
Legal joined
Interior Health
Authority
(IH) two years
ago, she was amazed that it had
dedicated positions for retention,
committed solely to supporting
staff and centred around creating
a positive workplace where
employees could thrive.
“Our strategy is a very peoplefocused approach,” says Legal,
retention manager for IH, the
regional health authority covering
the southern Interior. “One of
our top priorities is listening to
understand what matters most
to employees. We engage with
staff regularly and gather their
feedback to help shape our work
plans and develop those initiatives
that resonate with and meet their
needs.
“Over the past two years, our
team has engaged extensively with
our people across all IH worksites,
both in-person and online. These
consultations have been invaluable in deepening our understanding of what matters most to
them and identifying how Interior
Health can better provide support.
We learned that initiatives focusing on compassionate and visible
leadership, work-life balance, and
recognition are among the most
impactful and meaningful to our
employees.”
IH’s retention strategy was
developed in 2022 to specifically
address the increasing pressures
that health care employees face.
The strategy is structured around
six priority areas: compassionate
leadership, redesigning work,
wellness, continuous listening,
connectedness and learning
opportunities.
“We’re deeply focused on what
teams want, and the type of
environment that makes you jump
out of bed in the morning and
want to go to work,” says president
and CEO Susan Brown. “The key
emphasis is on understanding
employees as individuals, creating
a supportive workplace, prioritizing wellness, and engaging with
staff and the broader community
in a compassionate manner.”
Compassionate leadership
is one of the pillars at IH,
concentrated on training mid-level
and senior leaders across IH. This
approach endeavours to empower
managers to have the capacity,
time and resources to provide
support to individual employees
and provide leadership within
their teams – and has already
earned appreciation in feedback
from staff.
We’re deeply focused on
what teams want, and the
type of environment that
makes you jump out of bed
in the morning and want to
go to work.
— Susan Brown
President and CEO
Interior Health promotes balance and wellness for its staff through comprehensive benefits.
Focusing on learning opportunities is another pillar, with
enhanced opportunities for career
growth and training offered under
its Invest in Me umbrella, including funding to support career
changes within IH, recognition
and rewards, and succession
planning.
“We have many unique career
pathways, whether people are
looking to expand their skills,
explore different specialties or
advance within IH,” says Legal.
“Every role at IH contributes to
the health and well-being of our
communities, so that provides
an incredibly meaningful work
environment where your efforts
make a tangible difference.”
Diversity, equity and inclusion
