129.037 Mahitahi Hauora Annual Report 2023-24 v8 - Low Res Spreads - Flipbook - Page 25
2023/2024 - Mahitahi Hauora Annual Report
Workload/After-Hours Care
We asked if after-hours provisions were
meeting the needs of their practice and
their patients
Common themes from survey
respondents on why the
after-hours provision isn’t
meeting the needs of practice
and patients
• Early closures at White Cross
• After-hours clinics are centralised,
prohibitive for those living rurally
30%
• After-hours commitment in rural areas
contributes to recruitment challenges
Yes
• Practices have stopped covering
after-hours due to staf昀椀ng levels
70%
No
Support to reduce burnout
Ideas from practices
• Training for non-clinical staff
• More cohesive IT systems
100%
• Child care support
90%
• Better de昀椀ned processes around
follow-up of investigations by
Secondary Care
80%
70%
60%
50%
40%
30%
20%
na
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25.
