Telecom News Issue 2 - Flipbook - Page 7
Magdalene
Magdalene’s
Logistics Services
Written by Melissa Lloyd, Logistics Manager
Magdalene
Magdalene’s Logistics Services team provides
several critical functions for the business
including spare parts management, customer
own stock storage, component provisioning
and a return and repair service. The team
also manages the safe disposal of waste and
packaging ensuring minimal impact to the
environment.
Consumable ordering
All materials and services required for site
work are sourced and purchased through the
Logistics department. The team has extensive
contacts throughout the industry and is happy
to assist with any request, from an M6 nut
to a city centre crane hire (and anything inbetween).
Hardware repairs
Working with several repair vendors globally,
the team works to tight deadlines, ensuring
that all faulty parts received by either engineers
or external customers (Network Rail, Thales,
Verizon and Vodafone) are dealt with efficiently.
All faulty goods are either repaired or replaced,
according to the support contract in place.
Total Goods
Movements
2018/19
Goods In - £3.8m
Goods Out - £602k
The future
The team is currently looking at expanding
its warehousing facilities to incorporate a
fully functioning training centre within the
Marshalling and Integration Centre (St Ives),
and investigating additional premises in the
North West of England. These investments
will support the next stage of development
for the team as a first-class logistics service
for Magdalene and strengthening its position
within the Group.
Asset management
The Logistics team is responsible for ensuring
that every field engineer is fully equipped with
tooling, corporate wear and PPE to complete
their job. This is inclusive of specialist tools
sourced via hire or lease and arranging
calibrations. We also complete annual tooling
MOTs for all divisions with ladder inspectors
and PAT testers on site.
Warehousing
Magdalene currently has three warehouses
based in Belfast, Glasgow and St Ives. Every
item received at the warehouses is tracked by
serial number and held in customer specific
areas. Each site has a dedicated team
equipped to deal with any request of any size.
In addition to the core warehouses, the team
also uses 13 forward store locations (FSLs)
and over 150 pick-up drop-off sites (PUDOs)
through Rico Logistics for spares holdings and
project transactions. These additional locations
help enable a full 24/7/365 parts service for
field teams.
