Distinctive Lighting Exterior Cat 2024 - Flipbook - Page 328
WARRANTY TERMS & CONDITIONS
GENERAL 2-YEAR GUARANTEE: All fittings supplied by us, both interior and exterior, have a manufacturer’s minimum guarantee of
2 years. This means that in normal and fair service, (and without incorrect or inappropriate installation or location), any product sold by us,
or by our partners / resellers, should have no fault develop within a minimum of 2 years from purchase. Any fault that is found is covered by
guarantee to be repaired or replaced at the supplier’s cost, within this period. ALL Lighting warranties/guarantees do not cover out-of-pocket
expenses or consequential costs. The definition of fault excludes the surface finish of brass and copper materials that age / patina early after
being exposed to the atmosphere.
3, 5, AND 10-YEAR ANTI-CORROSION GUARANTEES: Many outdoor fittings have anti-corrosion guarantees stated on each
relevant page. This guarantee relates to the corrosion of paintwork on cast aluminium or steel fittings and excludes locations within 5 miles
(8km) of the coastline.
COASTAL COLLECTION - TYPE 2 - FIVE YEAR GUARANTEE: These fittings are designed to be placed
in the toughest of conditions including right by the coastline without exclusion. This guarantee covers the protection of
the finish on all composite parts against corrosion or significant UV degradation (normal aging / fading allowing). Internal
and ancillary metal parts are excluded from this guarantee.
COASTAL COLLECTION - TYPE 2 - FIFTEEN YEAR WARRANTY AGAINST STRUCTURAL
FAILURE: Those models listed as having a 15-year warranty are guaranteed, that from purchase to within 15 years of
normal use, the fittings will not deteriorate to any extent where they experience any structural failure. There may be
signs of ageing, corrosion or paint peeling and fading, but the integrity of the construction of these fittings means they
will not deteriorate to any extent where they are rendered unusable within a lifetime of 15 years.
COASTAL COLLECTION - TYPE 2 - TWENTY YEAR GUARANTEE: These fittings are designed to
be placed in the toughest of conditions including right by the coastline without exclusion. This guarantee covers the
protection of the finish against corrosion or significant UV degradation (normal aging / fading allowing).
LIMITED LIFETIME WARRANTY: This warranty relates to certain ranges/models shown in this catalogue which are produced of
materials that have an exceptionally long-life expectation, such as solid copper and brass lanterns. These fittings will age over time (subject to
location and maintenance given) but will not deteriorate to an extent where they will no longer function for the purpose intended. The ‘’Limited’’
element relates to component parts such as rubber seals, lamp-holders etc. which are repairable but are not covered by the Lifetime warranty.
GUARANTEES DISCLAIMER: In the instance that fittings have been damaged, repainted, or cleaned with an aggressive cleaner, they may
be excluded from the entitlement to a replacement. Prior to agreeing to replace any fittings, the company reserves the right for the original seller
or a representative of the company to inspect the damaged parts and / or for photographic evidence to be supplied. ALL Lighting warranties/
guarantees do not cover out-of-pocket expenses or consequential costs. The definition of fault excludes the surface finish of brass and copper
materials that age / patina early after being exposed to the atmosphere.
LED MODULE AND PIR SENSOR GUARANTEES: Within this catalogue, there are a number of products incorporating PIR sensors
or LED modules. Whilst the fittings themselves may have varying physical guarantees against their life expectancy, these electronic parts are
separately covered by a 2-year guarantee against failure. After this period, they are still repairable and serviceable, either by the company or
local supplier.
LIMITED LIFETIME WARRANTY ON CEILING FANS
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