JA Manafaru Wellness Retreat Programs - Flipbook - Page 38
FAQ
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Can I combine the wellness package with other offers or promotions?
Wellness programs are not combinable with offers or promotions
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What if I have a preferred eating lifestyle, dietary restriction or allergy?
Our culinary team are on hand to cater for the majority of dining requirements. All of
our restaurants offer Wellness Your Way menus that cater to vegan/vegetarian, dairy
free, gluten free and low carbohydrates lifestyles. While our chefs are very conscious
of allergies, cross contamination can occur so we do recommend that EpiPens or
similar are carried for severe allergies.
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What attire should I bring for the activities included in the wellness package?
Please refer to our pre arrival guide for full details of what to pack.
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Are there any medical conditions or considerations I should disclose before
participating?
Yes. A full health questionnaire will provided via email, or on site if you are booking
while a the resort. Any areas of concern will be discussed during your initial wellness
consultation and our team will refer you to our on-site medical professionals if there
are medical conditions that require checking.
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Can I extend or customise my stay beyond the offerings in the wellness package?
Yes. Our team are on hand to assist you with any other bookings. The JA Manafaru
app is a good source of information on activities, excursions and private dining
options that may enhance your wellness journey.
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What payment methods are accepted for the wellness package?
Wellness programs can be pre paid via bank transfer or credit/debit card.
Alternatively credit/debit cards and cash can be accepted at the resort.
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Can I cancel or reschedule my wellness package booking?
Wellness packages that have not yet begun can be cancelled or rescheduled with
more than 24 hours notice. If you cancel a wellness package with 24 hours, a 50%
cancellation free will be charged.
