Best practices book - Flipbook - Page 297
TO:
Major Jurisdiction Committee, International Accreditation Service
FROM:
City of San Antonio, Development Services Department
SUBJECT:
Best Practice Submission Update – Mobile Device Deployment
DATE:
April 16, 2021
Contact Information:
Jorge Rafael Manzano
Administrator, Support Services Division
Jorge.Manzano@sanantonio.gov
(210) 207-0345
Development Services Department
City of San Antonio
PO Box 839966
San Antonio, TX 78283-3966
Program Description:
Implementation of Apple iOS-based mobile devices for inspection personnel.
Cost/Benefits:
San Antonio TX’s Development Services Department deployed Apple iOS-based iPad tablets for
their building inspection force to leverage use of the City’s Office 365 platform and introduction
of the new Accela Mobile app. This initiative provides a device more conducive to entering
inspection results at the point of inspection, including the upload of photos as needed that can
then be accessed by back-office staff. The use of iPads has also helped with connectivity
challenges field personnel face when in areas with limited cellular service with offline app
functionality. This initiative reduced inspection computer expenses by almost 60% with a
savings of approximately $80,000 compared to the deployment of laptops. The change in
platform also allows inspectors to leverage web-based applications and systems being designed
for smaller computing devices.
Attached Documents:
None
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