Best practices book - Flipbook - Page 280
Bureau, CPD’s Building Official, and/or CPD’s Zoning Administrator will be issued within 72 hours (3
business days) of the site visit, and will be emailed and sent certified mail via US postal service to the
building owner and tenants (whenever information is available). A summary of the inspection and/or a
copy of the initial compliance notice will be uploaded to a complaint record in Accela as soon as
possible. This complaint record will serve as a holding place where all department findings can be easily
accessed. CPD will take the lead role in compiling and preparing these notices and will work with each
attending department to make sure the correct inspection information is documented and delivered to
the property’s stakeholders. If the circumstances of the situation call for another department to take
lead, CPD will defer to that agency and assist in any way necessary to compile the inspection
information from each department.
The Joint Order template will consist of a summary of each departments’ findings, including necessary
corrections, as well as the contact information for a person from each department to provide a clear
route of communication for any follow up questions specific to each agency.
Clear, concise, and sensitive communication is essential to the success of this group. We always want to
follow the lead of the Mayor and City Council whereby we have a true commitment to all citizens of
Denver, we respect their rights, and are truly concerned about their issues, limitations, and needs. It is
extremely important that we have a dialogue with the Mayor’s office staff throughout the entire process
from start to finish. Therefore, the Mayor’s office designated representative will be contacted prior to
any potentially sensitive inspections.
Scheduling, Joint Order Issuance, and Follow-up
• CPD will take the lead for arranging and scheduling inspections and create a complaint record in
Accela, i.e. 20XX-complaint-XXXXXXX.
• An MS Outlook meeting invitation will be sent to the GIG participants providing the details of
the inspection, as well as the Accela complaint record ID.
• After completing their inspection all participating departments will be expected to upload the
relevant notice/order/checklist/inspection report from their department to the Accela record
provided in the Outlook invitation. Each department will upload their documents within 48
hours of the CIG inspection date.
• Using these inspection notes CPD will compile or work with the lead agency for that inspection
to compile a joint Order incorporating all the necessary compliance issues for the property’s
stakeholders.
• A draft of the Order will be sent to the participating CIG team members for final approval of
their relevant sections.
• Once approved by each agency, a signed copy of the joint Order, along with any accompanying
department orders referenced within, will be sent out by email and US certified mail to the
owner and other relevant stakeholders of the property.
• If follow up coordinated inspection is necessary CPD will organize the GIG group for another
joint inspection. Upon full compliance the complaint record will then be closed in Accela.
Issuance of an Order to Vacate
When the Collaborative Inspection Group believes that a space or building rises to the level of a life
safety hazard requiring Order to Vacate to be issued, the following process shall be followed.
• Contact the Chief of the DFD Fire Prevention Bureau and CPD’s Building Official to discuss the
immediate life safety issues.
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