Best practices book - Flipbook - Page 28
the inspection activity of their subcontractors, and allows for owners to be in the loop to the
extent they desire.
Code Enforcement conducts 100 percent of its plan review, issues 100 percent of its permits, and
logs 100 percent of its inspections through these customer portals. Customers and staff
collaborate and share dialogue in these portals, which facilitates better communication and
stronger customer relationships. It increases efficiency on both sides of the relationship and
provides an enhanced experience for customers.
Contractors and homeowners acting as contractors, for example, can pull trade permits for
work of a limited scope from within our customer portals, 24 hours a day. These permits are
issued quickly, with no in-person interaction required from our office. More: Permitting webpage
Special Inspections are also managed through an online, paperless process. Our special
inspections portal, Meck-SI.com, provides process information, relevant documents, and allows
for the management of work by parties conducting special inspections in Mecklenburg County.
Special inspections results are submitted through this portal. Interested third parties can even
apply to become special inspectors through Meck-SI.
CONTACT INFORMATION
Patrick G. Granson, MCP, CBO, LEED-AP
Director, Mecklenburg County Code Enforcement
2145 Suttle Avenue, Charlotte, NC. 28208
980-314-3434
Patrick.Granson@MecklenburgCountyNC.gov
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