Best practices book - Flipbook - Page 265
TO:
Major Jurisdiction Committee, International Accreditation Service
FROM:
City of San Antonio, Development Services Department
SUBJECT:
Best Practice Submission – Posting of Plan Review and Inspection Results
DATE:
September 15, 2021
Contact Information:
Patricia Cavazos
Senior Special Projects Manager, Support Services
Patricia.Cavazos@sanantonio.gov
(210) 207-0547
Development Services Department
City of San Antonio
PO Box 839966
San Antonio, TX 78283-3966
Program Description:
Posting of Plan Review and Inspection Results
Cost/Benefits:
The department posts “real time” plan review and inspection results within its new permitting
system, launched in late 2020. The permitting system emails the customer with the results of
their plan review and inspection, including comments made by the reviewer or inspector.
Attached Documents:
Link to obtain permit status: https://aca.sanantonio.gov/CitizenAccess/Default.aspx
Categories – Please check all categories that apply to your best practice
Plan Review
Permitting
Inspection
Management/Administration
Legal
Customer Service
Information Technology
BEST PRACTICES | 256
