Best practices book - Flipbook - Page 238
APR Teams Role & Responsibility
Program Manager: The program manager provides oversight of the program ensuring consistency
and flow of work stays on track, safeguards team and applicants are prepared and informed of
issues and concerns, verify, and affirm financial objectives. Guarantee professional conduct during
plan review sessions with architects, engineers, contractors,builders, and property owners adhere
to our programs standards of providing stellar customer service and technical commentary.
Application Technical Reviewer (ATR): The Application Technical Reviewer has the knowledge of
procedures and required items for submission and acceptance into the program. They perform
technical pre-screening of building plans to ensure all criteria have been met by applicant before
acceptance, such as site plans, plan revisions, architectural drawings, engineering drawings,
engineer's letters, electrical diagrams, equipment specifications, and related documentation.
They determine standards and verifications are met with Sister Agencies, zoning clearances, Plan
Unit Developments (PUD) , Board of Zoning Appeals (BZA), Certificate of Inclusionary Zoning
Compliance (CIZC), Forms Green/Energy clearances, Office of Planning approvals for CFA,
Historic, Public Space, Department of the Environment including flood Plane Storm matter and
GAR.
Customer Service Representative (CSR): The Programs CSR, under general supervision, performs a
variety of administrative planning by coordinating and supporting APR’s Program Manager,
Application Technical Reviewer, Coordinator and Customer. Performs work with technical
leadership from subject matter experts. Monitors status of problem permits and perform follow-up
on projects.
Plan Reviewers (PR): PR’s perform code analysis of new and existing buildings, renovations, and
alterations of commercial, public, residential building construction plans. They ensure compliance
with the current applicable codes and review details of the following:
Building
Zoning
Fire
Mechanical
Plumbing
Electrical
Green
Accessibility
Accelerate Plan Review Guide VI 4/2021
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BEST PRACTICES | 229
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