Best practices book - Flipbook - Page 45
TO:
Major Jurisdiction Committee, International Accreditation Service
FROM:
City of San Antonio, Development Services Department
SUBJECT:
Best Practice Submission – Publishing Information Bulletins
DATE:
September 15, 2021
Contact Information:
Logan Sparrow
Policy Administrator
Logan.Sparrow@sanantonio.gov
(210) 207-8691
Development Services Department
City of San Antonio
PO Box 839966
San Antonio, TX 78283-3966
Program Description:
Information Bulletins
Cost/Benefits:
The Department publishes information bulletins as a customer service initiative to assist
customers in understanding the department’s submittal and technical review requirements. The
Information Bulletins also serve to clarify the development process or explain a new process.
Prior to publishing an Information Bulletin, the department meets with key stakeholders to
explain the issues and gather feedback and support. All Information Bulletins are posted to the
department website.
The Information Bulletins save customers time in the review and inspection process. For
example, the department has an Information Bulletin that provides a checklist of all documents
required for a complete commercial building permit application.
Attached Documents:
Link to Information Bulletins:
https://docsonline.sanantonio.gov/DSDDocsOnline/default.aspx?document=Information
Bulletins
Categories – Please check all categories that apply to your best practice
Plan Review
Permitting
Inspection
Management/Administration
Legal
Customer Service
Information Technology
BEST PRACTICES | 36
