Best practices book - Flipbook - Page 223
10 Day Guaranteed Turn Around for Single Family Dwelling
5 Day Turn Around for the second review
Contact Information:
Name: Rebai Tamerhoulet, P.E., S.E.
Title: Building and Safety Administrator
Department / Jurisdiction: Community Development / Building and Safety / City of Salem
Oregon
Contact address: 555 Liberty Street SE Room 320, Salem, OR 97301
Email: RTamerhoulet@cityofsalem.net
Phone: 503-540-2447
Date: August 30, 2012 Revised June 9, 2015 Revised August 24, 2021
Program Description:
Our goal is to consistently provide professional service by offering predictable, friendly assistance
and efficiency through streamlined processes that promote positive community and business
relationships while ensuring public safety. As a service to our customers, the City has instituted a
conditional money-back guarantee ten-day (working days) turn-around criteria for qualified
single-family dwellings. In addition the city instituted a guarantee five-day turn-around for the
second review for all residential projects
Benefits:
Predictability and accountability for our customers to plan their work schedule.
Customers submit complete plans which benefits the Building Division’s review process.
Attached Documents:
Criteria for Single-Family Dwelling Guarantee Program
Statesman Journal Article May 27, 2005
Statesman Journal Article January 14, 2005
American Institute of Architects newsletter dated Spring 2006
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