Best practices book - Flipbook - Page 163
Guideline for “BEST PRACTICES” Submittals
Contact Information:
Scott V. Prisco, AIA, LEED AP | Engineer/Architect Director | Chief Building Official
Community Planning and Development | City and County of Denver
O: 720.865.3206 C 303.349.1592 | scott.prisco@denvergov.org
Program Description:
Development Services Steering Committee- As with most jurisdictions we receive complaints
via, email, phone calls, at meetings usually based on timing of our processes. One of the
unfortunate aspects of this includes the water company and the power company all get lumped
into our process as the “City and County” is causing the delay. There are a number of agencies
and departments that touch every major project, there can be as many as 34 different touches. We
have established a new mayoral appointee with the title Director, Development System
Performance. This person has crated this steering committee hat includes all of the entities that
potentially touch a project and have stabled metric surrounding those reviews and approvals. We
have been working hand in hand with Denver Water and Xcel Energy to make process
improvements and include them within our site development process. All of the attendees have
bought into the concept of aligning review time frames, taking responsibility for new
improvements and better customer service initiatives. This new dialogue has opened up the door
to improvements on plan reviews, permitting, meter releases, and inspections.
Costs / Benefits:
This has allowed for a significant reduction in overall start to completion time frames for
developers and contractors undertaking construction projects ranging from single family
residents to high rise structures. Most recently we set up in Acela that actually notifies Denver
Water and Xcel energy that they can release their meter for a specific project when our inspector
completes their meter release inspection. It is automated and seamless.
Attached Documents:
N/A
For official use only
Reviewed by: ______________
BEST
PRACTICES || 154
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BEST PRACTICES
Date of Review: _____________
