HIGHLIGTINGOUR POTENTIAL FORFURTHER DEVELOPMENTGovernance:Environment:Our primary development focus will be an increased focusedon ethics and transparency which is very much aligned withour strategic awareness.Regarding our score at the Environmental assessment wewere missing some elements in our CO2 emission calculations and development of related CO2 minimization policy,therefore we hope to improve the assessment within the auditing process.In regards to our score in the Water management category,we believe it will be a much more prominent focus of ours,by insourcing our stone production which requires an extensive water reusing system.Workers:To ensure a continuous development of ensuring high a highsatisfaction and engagement among our employees our selfassessment, show that we increasingly should be lookinginto ensuring career development initiatives, but also financialsecurity where we are currently following industry standards.Community:The assessment show that our primary concern for ensuringfuture recertification should be an increased community engagement, being our current lowest scoring focus.Especially our Supply Chain focus should be increased, where a further elaboration can be found on the following page.Customers:To improve our Customer management focus our primary initiatives will be a continued focus on education at our HORNAcademy system, while improving our ability to performcustomer satisfaction surveys to stay on track on our performance.When choosing to work with sustainable initiatives we find itimportant to choose factors that are ofrelevant for the specific business model.Therefore we choose to place great focus towards our Diversity, Equity and Inclusion policies and practices as we knowwe lack impact in this regard but also have a rather big potential of succeeding even more with our work at Denwoodby HORN if we were a more diverse and inclusive organisation.IMPACT38
4
7
8
16
18
24
30
36
40
44