COP 22/23 - Report - Side 11
WHAT WE DO?
Countertops
What a nice simple answer, you may think?
Well, we do not live in a simple world. Quite the contrary.
We all have expectations - To our self, to others, to our workplace and colleagues, to the things we do and the things we
buy, not least we have high expectations to the world we live
in, and the world we want to pass on to future generations.
High expectations can be a curse and a blessing. Going
from being a traditional manufacturer of, what we would
like to think of as; ‘High quality countertops’, produced using
traditional methods with ‘traditional’ materials, is not going to
live up to neither ours nor our customers and end-users
expectations. In that way expectations may challenge us, to
redefine the term and expectation for ‘high quality products’.
Extending our market offer
Rethink quality
Quality − All the way, has always been a main focal point
for HORN. But, what do we define as ”HORN quality” and
what do we mean when we say ”all the way”?
Within the industry, quality were usually defined as: Price,
delivery time and having a wide product range. These are
still important factors, but we ask ourselves: Can’t we do
more than that?
We both can, will and have to, to ensure our products live
up to a ‘high quality’ definition in the future. And choose to
look at it as a great blessing, that we, as a manufacturer,
have the opportunity, right now, to redefine and rethink our
self and our market offer.
Countertops – Surfaces is our core product.
But one gets shaky with just one leg to rest upon.
Our vision is to be a completely sustainable company. The
innovation challenges in this regard therefore stems in the
need to find solutions to methods of producing, maintaining
and not least recycle. We solve the challenges by increasingly incorporating digital solutions, to keep track of both our
products, processes and customers, and not least by developing various sustainable solutions around the core products,
such as service, supplementary products from spare material
and not least by offering knowledge sharing regarding s
ustainability and general product education.
Therefore we exist because we can make high quality
countertops – But it is just one of our future market offering.
Delivering digital- and sustainable solutions are the two pillars
that justifies our basis of existence.
And honestly, one could no longer be without the other.
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