TAM - Midtown East - Brochure - Flipbook - Page 34
EVERYTHING
UNDER ONE ROOF
Highwoods is not a merchant builder but rather an
all-under-one-roof collection of professionals
committed to building, operating and maintaining the
most talent-supportive and resilient workplaces for
the long term. We develop and own high-performance,
energy-efficient and wellness-focused office buildings
with 24-hour customer service, on-site maintainance
personnel and a committment to making your
workplace a compelling and competitive advantage in
retaining and recruiting the very best talent.
CUSTOMER COMMAND CENTER
Our personalized approach extends beyond the phone
call, email or live chat.
• Customer service reps available 24/7
• 4.8 seconds average hold time
• 98.9% customer satisfaction rating
SERVICELINK
Request maintenance service online.
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Accessible online or by phone 24/7
Wireless notification to your service technician
Average resolution time 41.3 minutes
View service history anytime, anywhere
