Handmade Christmas Co - Hamper Catalogue 2024 - Catalog - Page 145
2023
Substitutions
Gift Messages & Personalisation
On rare occasions due to seasonal availability, we
We operate fully automated print systems therefore
may need to substitute an item in your hamper for a
do not check nor edit any entries when printing. With
replacement. When doing so, replacements will be of
this in mind we strongly advise double checking the
equal or higher quality and value than that of the item
spelling of all gift messages and personalisations
being replaced.
(where applicable) prior to submitting your order. If an
error is noticed after placing your order, please contact
Contents & Allergy Information
Additional information on individual products can be
found on our website handmadechristmasco.com or
by contacting our office on 0203 997 1299.
Photographic props such as plates, glasses and other
our team on 0203 997 1299 as soon as possible and
we will do our best to rectify where possible, but
please be aware this may incur additional costs or
delay the dispatch of an order if it has already started
production.
Gift To Give - Charity Donations
utensils are not included within the hampers unless
listed.
All meals donated from the sale of each hamper are
made in monetary form to our charity partner, Feeding
Zero Food Waste Policy
We work hard to ensure minimal waste is created
within our company, but on the occasion when we
have excess products to requirements or in the form
Britain, who in turn provide nutritional meals to
low-income households and the most vulnerable in
society throughout the United Kingdom.
VAT Rates & Duty
of non-claimed orders, all food will be donated to our
local food bank partner, Living Well Bromley.
Not all items within each hamper are subject to
VAT, therefore hampers may not incur the standard
Non-Delivered Orders
If the recipient is not available to receive the order,
our courier partners will leave with a neighbour where
possible or re-schedule a delivery for the following
20% VAT rate. Please check individual hampers for
ex-VAT prices or contact our Hamper Concierge team
to discuss further.
Terms & Conditions
day. If the delivery is failed on multiple occasions, the
parcel may be returned to our office, however please
Our full terms and conditions can be found on our
allow up to 7 working days for it to get back to us.
website www.HandmadeChristmasCo.com
In this instance, we will contact you (the customer)
and the recipient to notify of the failed delivery and
to make arrangements for re-dispatch. Please note,
this may incur additional delivery fees. Non-claimed
orders will be donated to the local foodbank we work
with as part of our company policy.
Wines & Spirits
All hampers and gifts containing alcohol may only be
purchased by and sent to customers aged 18 or over.
Have more
questions?
—
Contact our dedicated hamper concierge team
to find out more, or to discuss your order.
Telephone: 0203 997 1299
WORLDWIDE DELIVERY
AVAIL ABLE ON MOST HAMPERS
WWW.HANDMADECHRISTMASCO.COM
Email: concierge@handmadechristmasco.com
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