G.E.T. Catalog0024 - Flipbook - Page 555
G.E.T. Terms & Conditions
| Reference
1. Prices shown are list prices and subject to trade discounts.
2. Freight: All items are F.O.B. Houston, Texas.
For Customers within the Continental United States:
•
Freight prepaid on orders totaling $2,300 USD Net or more to one destination within the 48 contiguous states via common carrier and routing
selected by G.E.T.
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Orders less than $2,300 USD Net will be shipped prepaid with freight charges added to the invoice. Upon customer’s request, freight can be
shipped collect via a 3rd pay account.
For Customers Outside the Continental United States:
Contact G.E.T. Customer service for prepaid freight levels.
Prepaid Freight Terms to Canada:
•
For melamine products only, freight prepaid on orders totaling $2,600 USD Net to the following metropolitan destinations: Montreal, Toronto,
Vancouver, and Calgary via common carrier. Routing selected by G.E.T.
•
For mixed products, freight prepaid on orders totaling $3,300 USD Net or more to the following metropolitan destinations: Montreal, Toronto,
Vancouver, and Calgary via common carrier. Routing selected by G.E.T.
PLEASE NOTE: Customers are responsible for all customs and broker fees. Any accessorial charges incurred due to a customer’s request, such as so
& segregate (This includes lumper fees and li-gate fees) or re-delivery, will be the responsibility of the requester.
3. Damages and Shoages and Additional Charges:
•
Inspect your shipment carefully and check all merchandise against the Packing List before signing the Freight Bill. If you sign a Freight Bill, you
are confirming that you have received the merchandise on the Packing List and you will be invoiced and held liable for the products listed on the
Packing List. Always count the actual number of caons, not pallets.
•
G.E.T. is not responsible for concealed damage if not noted in writing on the Delivery Receipt at the time of delivery.
•
All shoages, damaged goods, incorrect merchandise or concealed damage on the shipments must be repoed to G.E.T.’s Customer Service
Representative within 48 hours of receipt. If a shoage or damage is discovered, note the exceptions on the Freight Bill and notify our carrier
to secure an Inspection Repo. Send a copy of the Freight Bill and Inspection Repo to G.E.T.’s Customer Service Representative immediately.
Failure to do so will result in the claim being denied by the carrier. G.E.T. is willing to assist you in every possible way in filing claims, but these
documents must be secured in order to do so. All damaged goods and shoages that are not properly documented and repoed upon receipt
become the sole responsibility of the customer.
•
Incorrect delivery addresses or unplanned freight requirements incurring additional charges may be billed aer delivery.
4. Order Add-on: Add-ons are not allowed on prepaid back orders.
5. Terms:
•
For New Accounts: Check in Advance or Credit Card payment must be received for all initial orders to be released until credit references are
received and approved. Sufficient Credit References are required to open an account with G.E.T.
•
With Approved Credit: Net thiy (30) days from the date of invoice.
•
All Past Due Invoices are subject to a 1.5% service charge per month.
6. Payments:
•
G.E.T. accepts payments by check or ACH at no additional charge.
•
G.E.T. accepts most major credit cards. A 3% transaction fee will be assessed on each payment and will be added to the total payment amount.
7. Returns:
•
Returns are not accepted WITHOUT A RETURN MERCHANDISE AUTHORIZATION. The return merchandise authorization must appear on the
shipping label. Authorized returns are to be shipped prepaid.
•
Returned goods are subject to a minimum 20% restocking charge.
•
Goods must be returned in the original shipping caons and in new and resalable condition.
•
On all returns, G.E.T. must be notified within sixty (60) days from the date of original shipment to receive a return merchandise authorization. No
returns will be accepted aer thiy (30) days from the date a return merchandise authorization was issued.
•
All returns are subject to inspection by G.E.T. If goods are deemed not in sellable condition, credit will not be issued and the return merchandise
authorization will be voided. Sellable condition is defined as the following:
• Product is unused
• Product is in the original box and packaging
•
The customer will be notified and given ten (10) business days to advise disposition of any unacceptable returns. If no response is received, goods
will be discarded at G.E.T.’s discretion.
8. Minimum Order: Minimum order is $50 Net. Any order under $50 Net will be charged a $10 handling fee.
9. Case Lots: All items are sold in case lots. Broken caons are subject to a $10 charge per item. Please note that some items do not allow for the case
pack to be broken.
10. Prices: All prices are subject to change without notice. G.E.T. is not responsible for printing errors in the catalog, price list, and/or AutoQuotes.
11. Back Orders: Back-ordered items from a “prepaid freight order” will be shipped prepaid. Back-ordered items from a “collect shipment” will be
forwarded transpoation charges collect or freight prepaid and added to the invoice. G.E.T. does not ship back orders to Canada, Hawaii, or Pueo
Rico. For these destinations, customer must re-order any item that is back-ordered.
12. International Orders: International terms and conditions apply for all international orders.
13. Special Order or Imprints:
•
Special order items or Custom Imprinted items will not be accepted for exchange or return.
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Special orders on Custom Imprinted items require a 50% down payment when ordering.
7401 Securit y Way, Ste. 200,
Jersey Village, T X 77040
1-800-727-4500
info@getserveware.com
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