FFS-0772 Forecourt Guide No 6 InteractiveSpreads - Flipbook - Page 2
THIS GUIDE AND ITS NOTES BELONG TO
™
I F F O U N D , P L E A S E C O N TA C T O W N E R
We’re taking our technical support calls to the next level by introducing FFS PRO®
Sightline™. This FREE virtual on-site support service from Franklin Electric connects
certified technicians with our Technical Support team via real-time video, augmented
reality, and on-screen support prompts.
PHONE:
HOW DOES FFS PRO® SIGHTLINE™ WORK?
It gives technicians superior support through any mobile device by showing the
problem, in real-time, to our Technical Support engineers (using augmented
reality technology). Our experts then provide support through live interaction,
support documentation, and on-screen visualizations. Tackling the issue
together, with your eyes and our expertise.
EMAIL:
FORECOURT GUIDE
SIGHTLINE
EDITION
COMPLIMENTS OF FFS PRO® UNIVERSITY
CALL
TAP
SHARE
REQUEST A
SIGHTLINE™
I N I T I AT E A
SIGHTLINE™
S H O W U S W H AT
YOU SEE
The next time you have
a challenge on-site, call
the Technical Support
team at 1-800-984-6266
and ask the Technical
Support agent to initiate a
Sightline™.
The Technical Support
agent sends you a text
message containing a
link to launch Sightline™
which works on any
mobile device, no app
required.
Use your mobile device to
show us your challenge via
your mobile device’s camera.
In real-time, we will solve
your challenge together
with on-screen prompts and
sharing relevant diagrams.
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