Adopted Budget Book FY 23-24 Final with TOC links - Flipbook - Page 192
FUND: GENERAL - 001
Development and Building Services Department Priorities, Strategies, Goals &
Objectives
The Development and Building Services Department is aligned with the City’s Strategic Plan’s key
facets, including Competent and Effective Government, Planned and Secure Future, and HighQuality Lifestyle, the Department is focused on achieving diversified goals. Departmental performance measures include key performance indicators (KPIs) that track progress toward short-term
goals. The Development and Building Services Department demonstrates the impact of their
activities on the achievement of immediate goals, helping city officials make informed decisions
about funding and resource allocation for the long-term goals. The long-term goals, performance
measures will involve tracking trends and outcomes over a more extended period. In line with
Goal #2’s to boost the local economy, and Goal #3’s dedication to outstanding public services, the
Department is going ahead with a proactive approach of objectives listed below:
1. Enhanced Customer Experience: The Department is devoted to elevating customer satisfaction
through seamless interactions and well-crafted services.
2. Online Permitting: Embracing technological advancement, the Department is making strides
in enabling online permitting requests. This modernization enhances accessibility, convenience,
and efficiency, aligning with the broader goals of Competent and Effective Government and HighQuality Lifestyle.
3. Positive Economic Impact: By facilitating swift and hassle-free permit acquisitions, the Department
contributes to Goal #2’s objective of bolstering the local economy. Simplified processes attract businesses and investment, fostering economic growth.
4. Budget-Conscious Approach: Aligned with Goal #3’s emphasis on quality and cost-effectiveness,
the Department’s efforts emphasize streamlining processes without compromising on quality, translating into enhanced value for City residents.
5. Continuous Improvement: With a commitment to constant evolution, the Department remains
open to feedback, continuously refining its services, processes, and technologies to better serve
both residents and businesses.
Development and Building Services Department Service Outcome:
Results and Accomplishments
An annual Development and Building Services Department review outcome typically involves a
comprehensive evaluation of the department’s performance, operations, and goals, resulting in
positive findings and actionable recommendations for improvement.
Following are the points of departmental annual review, required By City’s policies and regulations,
and guided by Florida Building Codes:
●
●
Meeting or Exceeding Timelines: The department is meeting the established timelines for
processing permits, inspections, and other development-related activities. Delays can have
significant impacts on construction projects and the local economy, so efficient and timely
service is crucial.
Compliance with Regulations: The Department ensures compliance with all relevant building
codes, zoning regulations, and land use ordinances. This includes conducting thorough plan
reviews, performing inspections, and addressing code violations promptly.
190
City of Eustis, Florida
Adopted Budget
Back to TOC
