UNBOUNCE - EXAMPLE PAGE-REPORT-ENTERPRISE DOCUMENT-KINGSPAN - Flipbook - Page 71
Our policies
Aims
g Comply with all local laws in the countries we operate in.
g Ensure supply chain accountability.
Modern slavery
Slavery and human trafficking are abhorrent crimes and
we all have a responsibility to ensure that they do not
continue. At Kingspan we pride ourselves on conducting
our business ethically and responsibly. The Modern Slavery
Act 2015 became UK legislation and required all large UK
companies and businesses who supply goods or services
in the UK to publish a slavery and human trafficking
statement each financial year on their website. Kingspan
is fully committed to ensuring that modern slavery is not
taking place in our business or any of our supply chains. We
adopted and published our policy statement at the end
of 2016 and all our businesses are responsible for ensuring
supplier compliance with the legislation.
same goals and standards as Kingspan, to address strategic
global issues, emerging trends and ultimately our customer
needs. This approach has divisional and regional variances
based on the local requirements and materials, but is built
on core social, ethical and environmental standards. In all
cases we aim to foster an environment of collaboration.
Customer experience programme
Our Customer Experience programme is all about capturing
what, how and why our customers experience the things
they do.
During 2021 we received feedback from over 14,000
customers, from over 100 countries. As customer experience
becomes more important in a digital world our feedback
programme gives us a means to hear what our customers
have to say about their experience with us, keeps our finger
on the pulse and provides us with the insights to develop
and drive new digital technologies to help make meaningful
change happen.
Supply chain engagement
Kingspan has developed an ethical and environmental
strategy for procuring materials and services. We seek to
build and maintain long term relationships with key suppliers
and contractors to ensure that they are aligned to the
Across Kingspan we
carried out a number of
environmental projects.
Top left: our
colleagues in
Australia cleaning
up the water around
Sydney Opera House.
Bottom: our colleagues
in Canada on a
waterside clean up.
Top right: our
colleagues in Russia
taking part in an
ecological project
in St. Petersburg,
during which 100
trees were planted.
Kingspan Group plc Annual Report & Financial Statements 2021
People Passionate
