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How did we do?
4
Strengthening our
infrastructure
While our hospitals continued to grapple with the effects of COVID-19, we
balanced our efforts to develop innovation, improve patient experience
and support staff alongside further activity to strengthen our foundations.
In doing so, we will be able to make an even bigger difference to King’s
patients and families now and in the future.
Making grant making more efficient
Moving into our new office
During the year, we developed our new grant making
system. It has improved King’s staff awareness of how
we can work together to deliver positive change and
has ensured the various processes involved are more
efficient and robust. We launched the new system in
March 2022 and are already experiencing the benefits
of more streamlined grant making.
While Charity staff had been largely working from home
during 2020/21, the opening of our new office in March
2021 brought a fresh sense of optimism. With continued
social distancing and infection-control measures in
place, the refurbished space enabled staff to adjust to
a new hybrid way of working, just a short distance from
King’s College Hospital in Denmark Hill.
Expanding our fundraising
Developing our new organisational strategy
Despite the ongoing disruption of COVID-19 restrictions,
we continued to expand our fundraising efforts,
launching new events and products to generate more
unrestricted income.
At the start of April 2022, we published our new
organisational strategy that sets out our priorities
for the next three years (see p30-31). During the year,
we gathered the strands of research and stakeholder
insights that we have been developing and crystallised
them into a coherent and compelling strategy. With an
operational plan in place to guide our activity, 2022/23
will be the first year of the new strategic period.
In September 2021, following the delay in the previous
year, we were finally able to hold the inaugural Great
Hospital Hike. It was well worth the wait, raising
£162,000 for our hospitals. The following month, we
soft-launched our in-house King’s Lottery, reaching
215 players by the end of the year – with one lucky
participant winning £1,000.
During the year, we also developed a new
fundraising product that enabled patients
to pass on their thanks to the clinicians
who treated them. The King’s Lottery
and this new product, The Ultimate
Thank You, are important elements
in our fundraising strategy for the
year ahead.
Our new office in Coldharbour Works
(the brightly-striped building)
photographed from King's helipad.
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S U P P O R T K I N G S .O R G .U K
