FESE HandBook v03c 15112023 MEV- COMPLETO - Flipbook - Página 55
LOUISE STOLL / LANGUAGE FOR LEARNING LEADERSHIP
DIALOGUE AND LEARNING CONVERSATIONS
Finally, let9s have a word about talk. Robert Kegan and Lisa Laskow Lahey (2001, p: 8) describe workplaces as language communities. Discussion and debate are common in education9s language communities. Debate focuses on getting your own point across and winning an argument.
Discussion avoids issues lying below the surface and blocking true and
honest communication. People oercely defend deeply held assumptions
when challenged. It is easy to misunderstand others – both what they say
and its intent. This leads to poor interpersonal communication which
ultimately affects relationships (Osborn and Canfor-Dumas, 2018). Getting the nature of talk right is essential. It needs to involve more openness and listening – 8the neglected stepchild of communication research9
(Murphy, 2020) – in order to seek deeper understanding. Dialogue goes
beyond any individual9s understanding, as team members 8suspend assumptions and enter into a genuine
