Food and Health & Safety Service Plan 2024-25 - Flipbook - Page 54
REVIEW
6.3 Areas of Improvement
Food and Health & Safety
To make the best use of oïcers9 time we are introducing the variety of intervention
types outlined in the Food Law Code of Practice.
Ways of working that were developed during the COVID-19 pandemic have been
reviewed and those that have been shown to be an improvement have been kept
in place. For example, prioritising work according to risk and using the website to
signpost businesses and customers to further guidance and self-help tools.
The Food and Safety Team is continuing to introduce and improve document
automation to improve the clarity and consistency of Food Safety and Hygiene
Intervention Reports and other documentation that is provided to our customers.
We are continuing to add online forms to our website for our customers to use.
Suffolk Coastal Port Health Authority
The next evolution of Sufolk Coastal Port Health Authority9s Port Health Interactive Live
Information System (PHILIS), NEOMA, is currently being created by SCPHA9s dedicated
team of IT developers. This will use cutting-edge technology, such as artiocial
intelligence, to increasethe eïciency of port health operations and cut down on waste.
Currently, PHILIS is outsourced to the majority of Britain9s port health authorities, with
ongoing support and maintenance provided by SCPHA9s IT team. Over time, NEOMA is
expected to replace PHILIS in these instances, greatly expanding SCPHA9s IT services.
As the Department for Environment, Food and Rural Afairs (DEFRA) looks to introduce
new import controls for EU goods from October 2024 as part of the Border Target
Operating Model (BTOM), SCPHA may need to undergo a major service development.
Corporate Health and Safety
Corporate Health and Safety Team operates a management process whereby the
Health and Safety Advisors are allocated service areas and will support those teams
and becoming the
