DTP White Glove Services - Full - Flipbook - Page 18
DTP SUPPORT
DTP SUPPORT
SERVICE TIERS
SILVER
GOLD
PLATINUM
Standard Manufacturer
Support
Enhanced
Manufacturer Support
–
DTP Managed Support
–
–
DTP Onsite Engineers:
Level 1
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DTP Onsite Engineers:
Level 2
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DTP Onsite Engineers:
Level 3
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DTP Proactive
Care Pack
DTP Customer Self
Repair Programme
.... Speak to your AM for further details
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