CSAA IG 2023 Impact Report 0424 Rev1 - Flipbook - Page 4
Our Impact
2023
From Our Interim CEO
Planet
People
Practice
TOTAL SOCIAL IMPACT
[ TSI ]
According to Boston Consulting Group, which coined the term,
{
TSI is “the total benefit to society from a company’s
products, services, operations, core capabilities, and activities.”
Continuously assessing our impact — the role we play
in the complexities of planet [ environmental ], people [ social ] and
practice [ governance ] — helps CSAA Insurance Group
continue to grow and become a better corporate citizen.
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}
