Impact Report SPREADS 121223 - Flipbook - Page 16
New Horizons Mental Health is
a mental health and emotional
wellbeing charity based in Wales.
First established in 1990 by a small group of
volunteers to support family members and friends
who were leaving the local long-stay psychiatric
hospital, the charity has gone from strength
to strength and now offers a range of support
services for adults in the Cwm Taf Morgannwg area
experiencing mental health issues.
New Horizons
Management Consultancy in Action
New Horizons contacted Cran昀椀eld Trust for support
in developing a 3-5 year business plan. Their last
business plan was over 昀椀ve years old, and there have
been many changes in the mental health sector
since then. The charity wanted a plan to support the
growth of services and secure more funding.
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After initial conversations with Cran昀椀eld Trust’s
Regional Manager for Wales, the charity was
matched with a volunteer with the skills best suited
to its needs. Ben is a business architect with 10 years’
experience in the 昀椀nancial services sector. Ben was
in search of a local charity where he could offer
his professional expertise in business planning and
strategy, and was keen to better understand the
charity sector and the challenges it faces, for his own
development.
Ben spent time working with New Horizons to fully
understand the charity’s position and goals, and was
then able to start discussing the steps needed to
reach those goals. With Ben’s support in drawing out
their ideas and how to structure them strategically,
the New Horizons Team was able to write their
business plan themselves, giving them complete
ownership of the plan and its implementation.
By working with Ben, New Horizons were able to
produce a strategic business plan with clear actions
to take through the next three to 昀椀ve years, helping
them to secure funding and expand their offering.
Since creating the plan, the charity has been able to
secure Lottery funding of almost £300,000.
With demand for its services continuing to rise, the
business plan will allow New Horizons to respond and
increase its services, enabling it to better support its
bene昀椀ciaries and reach those most in need, with its
services.
The charity said:
“The support from Cran昀椀eld Trust and
the plan we have been able to create
will, over time, show that we are more
focused on getting services right for
different people and allow us to target
a wider range of people in a wider range
of areas.”