Course Catalogue Chart Learning Solutions 2024 - Catalog - Page 22
2025 Course Catalog
13. SERVICE ATTITUDE
14. OPTIMIZING
CUSTOMER
COMMUNICATION
ACROSS CHANNELS
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Positive attitude
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Character/Integrity
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Service Mistakes
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Equal Respect
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Service Resiliency
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4 Types of Customer Service
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Outstanding Customer e-mails and Live Chat
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Support on Social Media
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Mastering Service Phone Calls
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Strategies for Customer Success
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