CARGOCONNECT-MARCH2024 - Flipbook - Page 64
Mahendra Shah
OUR VALUEAFFIRMING
BUSINESS
MODEL FOSTERS
ADAPTABILITY,
RESPONSIVENESS,
AND CONTINUOUS
IMPROVEMENT
C
onsidering the evolving market landscape
and the need for
innovative business
models, does your North India
expansion strategy prioritise
the implementation of strategies to foster growth and
enhance capabilities across
your entire network and
group of companies?
In today’s dynamic business
landscape, customer satisfaction
takes precedence. Agility and
responsiveness are paramount
as we strive to meet evolving
consumer and market demands,
ensuring our relevance in an
increasingly competitive environment.
At V-Trans India, our
customer-昀椀rst approach drives
us to address customer pain
points and support them in
overcoming challenges. Our
business model emphasises
adaptability, responsiveness, and
continuous improvement, ensur64 | CARGOCONNECT MARCH 2024
ing e昀케ciency and e昀昀ectiveness
through periodic enhancements
across all service segments.
Our end customers, including manufacturers, retail
businesses, and exporters, face
evolving challenges, prompting
them to adopt new strategies.
They are navigating complex
buying processes, market disruptions, and uncertainties,
necessitating transformation
to maintain consistency and
enhance personalisation and
transparency in the product
experience.
With 65 years of experience,
V-Trans prioritises meeting
customer needs. Our success
stems from addressing even the
smallest customer issues and
adapting to changing consumer
demands—a testament to our
commitment to innovation.
To achieve our goal of doubling revenue turnover in three
years, we introduced InnoVex
– our Technology Centre of
Excellence. Transforming our
business is crucial for standing
out in the competitive landscape.
InnoVex enables us to deploy
best practices, digital solutions,
and advanced technologies,
enhancing our credibility and
strengthening customer relationships. With InnoVex and
other new developments, we aim
to successfully transform our
operations and boost the bottom
line, crucial to our company’s
expansion endeavours.
As a business, we’re staying
attentive to market trends and
are planning a signi昀椀cant entry
into textiles. While we previously hesitated due to specialised
handling requirements and
perceived viability concerns, the
fast-fashion trend has reshaped
the industry, emphasising
speed in the supply chain. The
evolution towards customercentricity in the textile sector
underscores the importance of
keeping pace with evolving fashion choices and market trends.
Hence, we aim to enhance our
