CARGOCONNECT JULY2024 - Flipbook - Page 19
AIR FREIGHT : FOCUS
Over time,
tier II airports have
made significant strides in
infrastructure development.
Upgraded cargo terminals,
enhanced road networks, and
improved amenities have made
these airports attractive to airlines
and cargo management
entities alike. Concurrently, tier I
airports continue to undergo
rapid development.
logistics operations. These advancements aim
to streamline end-to-end processes, from order
ful昀椀lment to last-mile delivery.
“To e昀昀ectively meet the needs of shippers
and the increasing demand for faster, reliable
cross-border solutions, air cargo stakeholders
must strategically adapt their service o昀昀erings and
product portfolios,” explains Kamesh.
He emphasises the critical importance of investing in superior
air cargo and logistics infrastructure. This includes modernising
cargo ecosystems to provide a wide range of services and ensuring that infrastructure supports swift and e昀케cient operations.
Kamesh underscores the role of digitalisation across supply
chain activities, enhancing visibility, transparency, and overall
e昀케ciency to e昀昀ectively address evolving customer demands.
He critically highlights the signi昀椀cance of collaborating with
pro昀椀cient partners who can leverage the latest upgrades and
advancements in technology. “This collaboration ampli昀椀es the
capabilities of air cargo stakeholders, enabling them to stay at
the forefront of delivering cutting-edge solutions,” he observes.
“Moreover, being future-ready is essential for sustained
success,” Kamesh continues. “This involves proactively enhancing
resilience by diversifying supply chains, embracing automation,
and establishing robust backup systems. Implementing lean
operations and harnessing data analytics for optimisation
facilitate continuous improvement and add value to customers.
By prioritising these strategies, air cargo stakeholders can tailor
their o昀昀erings to meet dynamic shipper and customer needs,
ensuring faster and more reliable cross-border solutions in an
evolving global marketplace.”
DHL Express places a strong emphasis on being a technologyfirst company, focussing on digitalisation, tailored services,
investment in people, infrastructure, and customer centricity.
Patel highlights, “Digitalisation is a cornerstone of DHL’s
commitment to excellence. We continually invest in multiple
technological interfaces to bene昀椀t our customers. For instance,
MyDHL+ is a user-friendly online shipping and tracking platform
that can be customised to meet customer preferences. ESS
(Electronic Shipping Solutions) supports mandatory GST and
E-waybill data elements, enhancing convenience for customers.
‘Clear-in-air’ expedites customs clearance
during transit, reducing delivery times significantly. Another example is DIET (DHL
Import Easy Tool) 2.0, enabling businesses to
download pre-alert and post-shipment documents,
facilitating faster customs processes.”
Recognising diverse customer needs, DHL Express,
Patel reveals, has developed specialised product portfolios.
“The DHL Express Time De昀椀nite solution o昀昀ers tailored delivery
options for both domestic and international shipments. This
service ensures smooth cross-border operations, dependable
transit times, and extensive global coverage.”
“Global Trade Services (GTS) represents our suite of free tools
designed to assist businesses in navigating the complexities of
international shipping,” informs Patel. “These tools help businesses
understand paperwork, determine classi昀椀cations, calculate duties,
landed costs, and manage other common tasks encountered in
global trade. Our objective with GTS is to simplify the challenges
of international commerce and keep businesses informed about
evolving trade protocols. This enables us to provide customers
with quick, e昀케cient, and personalised cross-border solutions.”
“This commitment aligns with our ‘insanely customer-centric’
philosophy. Investments aimed at enhancing our network
capabilities, refining processes, and developing our people
directly contribute to improving our customers’ overall shipping experience. This approach allows us to further innovate
and push the boundaries of traditional logistics through new
digitalisation initiatives, infrastructure enhancements, and
secure transaction o昀昀erings.”
Preparing India’s Air Cargo Sector for
Tomorrow
In a rapidly growing economy such as India, for the cargo industry
to sustain its growth trajectory and achieve further expansion,
it is crucial to address underlying critical issues. By tackling
these challenges, the industry can unlock its full potential and
achieve objectives such as enhancing value recovery, reducing
costs, and optimising supply chain e昀케ciency.
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