Economic Development Recovery and Resiliency Playbook - Flipbook - Page 84
Figure 8.2. The Resilient Business Challenge
Prepare &
Anticipate
Support Key
Stakeholders
Secure &
Protect
Adapt &
Recover
Rise &
Repeat
Document your
business functions
Recognize key
relationships with
suppliers, vendors,
partners
Strengthen your
facilities
Understand your
insurance and
finances
Establish a
process to
continually reassess
risks at regular,
predetermined
intervals and
trigger points
Identify impacts of
diruptions
Train and care for
employees
Safeguard data and
vital documents
Document your
contingency
options
Source: Outsmart Disaster
The Resiliency Toolkit is a library of resources, aggregated with permission from FEMA, CalOES, SBA, and others, for
businesses to reference on their own time.
To help expand Outsmart Disaster’s reach and impact, the Academy invites economic development organizations to play an
active role in the efort by:
• Sharing a resiliency checklist (see Figure 8.3 below);
• Using the existing training curriculum and presenting their own virtual workshops; and
• Promoting the campaign using social media toolkits.
Response: What to Do
When Disaster Strikes
The typical disaster response and recovery process is a complex,
interwoven sequence of activities that begins with the incident, is
accelerated through various formal declarations and emergency
response activations, and ends with the establishment of an oficial local
resource hub called a Local Assistance Center (LAC) to propel recovery.
The Local Assistance Center
For most business owners, particularly for those in need of direct
assistance, their interaction begins with the LAC, where individuals,
families, and businesses can access available disaster assistance
programs and services. Local government oficials are responsible for
determining if a LAC is necessary and for coordinating the participation
of local government agencies, volunteers, and community-based and
nonprofit organizations. Typical operators of LACs include cities and
counties along with state and federal emergency agencies such as FEMA
and the Governor’s Ofice of Emergency Services, among others.
Figure 8.3. Resiliency Checklist
Call Insurance
Check your insurance coverage.
Share Responsibilities
Schedule a resiliency meeting with your team.
Communicate a Plan
Create and communicate a plan for
your stakeholders.
Practice
Host a safety drill for your place of business.
Rinse and Repeat
Establish checkpoints moving forward to
reassess risk and strengthen your process.
Source:
https://outsmartdisaster.com/resilientbusinesschecklist
For many business owners, the disaster assistance experience is transactional. An impacted business owner arrives with a
specific request or need, such as support with debris removal or a need for capital, and a stafer at the LAC addresses this need.
Service providers in the LAC can include local economic developers, chambers of commerce, government oficials, workforce
development staf, and small business technical assistance providers.
76
CALED | Economic Development Recovery and Resiliency Playbook
