U City Package - Flipbook - Page 23
Terms &
Conditions
C AT ERI NG
All catering at the venue must be arranged through our in house caterer. No other
food or beverages may be brought into the Function Centre.
Minimum catering numbers are required 30 days prior to your event. This will be
your minimum number invoiced. Final catering numbers need to be confirmed
seven days prior to the event.
CA NCE LLA TIO N S
Cancellations must be received in writing. Cancelled bookings will attract the
following fees:
More than 14 days before the function – 20% of the total function cost (room hire,
catering, AV, etc) - deposit forfeited
Within 14 days of the function – 100% of the total function cost (room hire,
catering, AV, etc).
If you re-book a similar type of function, we may, at our discretion, waive part of
the cancellation fee.
A change of date or postponement of a function will be considered a cancellation
and the above charges will apply. The new date will be considered a new booking
and our normal deposit policy will apply.
C LEA NIN G
PAR KIN G
General cleaning is included in the room hire charge. Extra cleaning may incur an
additional cost.
Refer to Accessible Parking above.
A UDIO -VI S UAL
DELIV ER IES
The venue hire includes the use of drop-down screens and ceiling data projectors
(static), lectern and microphone. Additional AV requirements can be hired in
through our preferred AV supplier at an extra cost. Please check with our staff
well ahead of your event to ensure your device is compatible with our equipment.
Deliveries must be scheduled within the agreed hire period, unless prior
arrangements have been made. U City does not accept responsibility for
deliveries that arrive prior to the agreed hire period. The hirer must be present to
accept delivery and arrange set-up and pack-down of goods.
CO N FET TI
DAMA GE S
No confetti or similar (glitter, rice, flower petals) is permitted in the Function
Centre. If found after an event, a cleaning fee will be charged to cover the cost of
removal.
The hirer is responsible for any breakage, defect, damage, theft or vandalism to
the Function Centre or its property during an event by the hirer, its employees or
their invited guests. Damage must be reported to the Functions Coordinator or
Concierge on the ground floor.