Sanctuary Catering Package - Flipbook - Page 26
C LIEN T DEL IV ERI ES & S TO R AG E
RE S PO N S IBI LIT Y & D AMA GE S
All furniture delivery, client deliveries and storage of items must be pre-approved
by SCE. All furniture and theming deliveries must include a setup fee payable
directly to your supplier. If your furniture or theming delivery does not include a
setup fee and SCE is responsible for the setup then additional charges will be
added to your final bill.
The client shall pay for any damage sustained to SCE or the Zoo that are caused
by the client or the cient’s invitees, agents or other persons associated with the
event. SCE or the Zoo or its employees and agents shall not be liable for any
injury, damage or loss of any nature, caused by the client or the client’s invitees,
agents or other persons associated with the event. Whether before, during or after
the event, the cient shall indemnify and keep indemnified SCE or the Zoo against
any cost, or demand in respect of such injury, damage or loss.
The facility does not have storage for goods outside the times of your event and
all deliveries must be clearly labelled to indicate the event intended. SCE cannot
guarantee a secure location to store goods and accepts no responsibility for
damage or loss. SCE may not accept deliveries if the delivery is not expected or
not suitable to be received. Clients organising pick-ups of goods post events must
have the items collected immediately after the event, unless otherwise agreed.
Any goods left after an event, unless arranged prior will be considered as
abandoned and will be discarded.
V EH ICL E A CC ES S & HE AV Y EQ UI PME NT
Vehicle access is not permitted to SCE function space, nor the courtyard in front
of the building. Requirements for delivery or use of heavy equipment at SCE must
be advised at least 60 days in advance and approval is at the approval of SCE
and/or the Zoo. No access is available behind gate 1 and all deliveries need to
utilise the loading zone on Plane Tree Drive unless preapproved by SCE.
E QUI PME NT
CA R PA RKI NG
All electrical equipment brought into the Function Centre must be tagged and
tested in accordance with current Occupational, Health, Safety and Welfare
regulations.
F ALS E A LAR M F EE – ( MFS ) ME TR O PO LI TA N FI RE S ER VI CE
Should either the hirer or event attendees falsely trigger the building smoke/fire
alarm(s), causing the MFS to attend the building, the false alarm call-out fee (set
by the MFS) will be recovered from the hirer.
F IRE & S PEC IA L E FF ECT S
Smoke machines, dry ice machines, candles, gas cylinders, explosive devices or
any items with a naked flame are not permitted at the Function Centre.
Equipment, fittings or materials must not be placed in a position that will obstruct
designated exit points. The hirer will take all reasonable precautions against any
loss or damage by fire.
SANCTUARY CATERING & EVENTS
SCE or the Zoo are not responsible for nor control any parking in or around the
facility. Public car parking is available on Plane Tree Drive, War Memorial Drive,
Victoria Drive, Hackney Road and at the multi-level car park behind Lot 14
(accessed from Frome Road). It is the responsibility of the event organiser or their
guests for parking.
S ER VI CE LIF T & DI S AB LE A CC ES S
SCE will not guarantee the availability of the service lift for use by suppliers or
guests.
CLE AN IN G
General cleaning is included in the cost of the function. If cleaning requirements
following the event are deemed to be excessive, additional cleaning charges will
be incurred. Confetti and rice grains or equivalent, as deemed by SCE is not
permitted in either SCE or the Zoo courtyard.
