The Future of Shopping - Flipbook - Page 20
These tactics are not particularly challenging for
any retailer to execute from a cost or operational
standpoint. They are good business practice and
part and parcel of respecting your customers, and
as stated at the beginning, retail is dynamic and
always changing.
This pandemic is just another action the industry must respond to; however, there’s no denying
COVID is like no other event retail has encountered. Certainly, other world events and economic
down-turns have impacted the retail industry in the
past, but the monumental reach of this pandemic
changes the playbook. Ultimately, we asked our
respondents...
"What or how long will
it take to return to the
way things were?"
Page 20
Bergmeyer Trend Report
The Future of Shopping
