BCO Annual Conference Brochure - Milan 2025 - Flipbook - Page 10
Seminars
S1:
Seminars
Thursday 29 May 09:00 - 10:30
THE CHANGING FACE OF
THE WORKPLACE: What to
deliver and why?
The Covid-19 pandemic caused a seismic
shift to where, when and how we work
with significant implications for employees,
occupiers, developers and investors. Modern
offices that have quality at the core and are
on-point with the needs of occupiers are in
the demand – the “flight to quality!”. What
does this really mean? What is important and
why – contemporary design, a strong focus on
sustainability specifically carbon and energy
performance efficiency, flexibility, location
and embracing ESG criteria? The volume of
accreditations and criterion of a “good” is vast
and subject to constant evolution.
Our panel will explore what good looks like and
what are the real points of focus that designers,
occupiers, investors and developers should be
focusing upon.
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BCO Annual Conference 2025
/ Milan
CHAIR: Betsy Brady, Knight Frank
Betsy works in Knight Franks London
Development Consultancy where she
advises developers looking to regenerate
the City of London’s stranded assets. Her focus is
ensuring the next generation of commercial property
within the Square Mile has sustainable purpose
throughout its life cycle and meets the anticipated
needs of the future workforce. Betsy has to solve the
complex equation of the financial implications of the
changing nature of the workplace and how can the
desired outcome be achieved.
Betsy has a passion for ensuring the next generation
of professionals is properly represented within
professional organisations. Betsy serves as the Vice
Chair for London on the British Property Federation’s
Futures Advisory Board creating career growth
opportunities for the industry’s next generation.
Since 2021 she has led the BPF’s leading mentorship
programme and is focused on its expansion into the
regional and virtual space. In 2024, Betsy was selected
as a MIPIM Challenger – a global competition amongst
young real estate professionals tasked with solving
urban developments’ most pressing issues.
Dr Nigel Oseland
Nigel is an environmental psychologist,
workplace strategist, change manager,
researcher, international speaker
and published author with 11 years research and
26 years workplace consulting experience. Nigel
draws on his psychology background and his own
research to advise occupiers on how to redefine their
workstyles and rethink their workplace to create
working environments that enhance individual and
organisational performance, delivering maximum
benefit. He specialises in strategic briefing and
change management to create workplaces that meet
psychological needs and facilitate collaboration,
creativity and concentration. Nigel has advised
corporate businesses, public sector bodies and
educational institutions in the UK and throughout
EMEA. Nigel is also an active speaker, author and
visiting lecturer (at UCL and LJMU). His current
topics of interest include psychological needs,
psychoacoustics, productivity, personality factors,
remote working, collaboration, creativity, wellbeing,
performance, biophilic design and post occupancy
evaluation. Nigel has published over 100 articles
including his recent books Beyond the Workplace Zoo:
Humanising the Office (2022) and A Guide to PostOccupancy Evaluation and Researching Building User
Experience (2024).
Simon Wyatt, Cundall
Simon is Partner of Cundall having joined
the pioneering building physics and
sustainability team in 2005 as a graduate.
In Simon’s career to dare, he has watched the team
grow and flourish into the world-leading team it is
now. Simon leads the net zero carbon and sustainable
governance service streams; he is a member of
the UK Green Building Council’s Members Advisory
Committee, the British Council for Offices (BCO)
ESG Group, the Whole Life Carbon Network (WLCN)
committee and the Green Property Alliance, and as
chair of the CIBSE Knowledge Generation Panel.
Chiara Zanello, Willis Towers Watson
Chiara Zanello is a Corporate Real Estate
Manager within Willis Towers Watson’s
Corporate Real Estate team in Europe,
with over 10-years experience helping organisations
to achieve strategic business goals by shaping and
delivering successful Real Estate strategies.
Equipped with an international background, Chiara
holds both global and regional Corporate Real Estate
roles, including delivering projects in London and Milan.
Chiara brings insight and experience from the hard
and the soft components of the complex CRE world from portfolio optimisation, transactions and financial
analysis to CRM, employee experience, change
management, ESG, I&D and more.
With a double background in Architecture &
Engineering and Enterprise & Project management,
Chiara possesses technical understanding and
business awareness, with a passion for anything
concerning sustainability and innovation in the Real
Estate world.
BCO Annual Conference 2025
/ Milan
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